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Students, visitors pushed from pillar to post at FBISE
ISLAMABAD, Sep 10: Visitors to the
Federal Board of Intermediate and Secondary Education (FBISE) offices are often
faced with a multitude of problems, which the administration refuses to
address.
Academic institutions from all over the country are affiliated
with the FBISE. Students visit the board for various purposes, either to get no
objection certificates (NOCs) for migration, to have their papers rechecked or
for attestation.
The FBISE administration has other priorities than
providing services to visitors and seems reluctant to acknowledge hardships
faced by people on their premises.
Visitors have to wander from pillar to
post to seek relevant officers before their requirements can be
fulfilled.
Visitors entering the board are also humiliated in the name of
security. Women are particularly vulnerable as male security officials are
posted to scrutinise female visitors. Clashes among women and security officials
are matters of routine as the former do not want to be searched by
men.
Visitor Sajida Ibrar said, "It is humiliating that male security
officials are assigned to detect women while entering the board" adding that
authorities should post female officials at the gate.
Humra Abbas,
another visitor, said there was no separate counter for ladies where they could
submit their requests. She said, "Women have to stand with men in front of
crowded counters and have to wait for hours as men occupy the counter,
submitting their own applications." She said, "Visitors have to approach various
counters to find the relevant one as authorities have not set up an information
desk."
Hundreds of the visitors are forced to use one toilet next to a
congested waiting room for guests of board officials.
Visitor Saima
Jamil said a separate waiting room for women was required as the existing one
was insufficient and it could seat only 10 people. She said most of the time
women had to stand outside the room as men occupied the available seats.
Visitors also complained of the poor management of the
administration.
Application forms are outdated and contain columns, which
are not currently required leaving the applicants dazed and confused.
A
visitor Asif Ali said he had gained the application form for securing an NOC
after standing in a long queue for an hour but he had to repeat the practice to
ask for an explanation of the irrelevant columns. Another visitor complained of
the misprinting of application forms required for getting the papers rechecked.
He said one had to consult the officials again and again to understand the
instructions and columns.
When contacted FBISE Chairman
Commodore (r) Muhammad S Shamshad for his opinion about the complaints of the
visitors, he was reluctant to talk about specific issues. Daily times
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| Education News | | Updated: 25 May, 2012 |
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