How to reschedule or cancel DHA Dubai exam - 2026 Guide?
DHA Exam Rescheduling or Cancellation Quick Summary
DHA exams can usually be rescheduled or canceled through the Prometric system before the scheduled exam date. Additional fees may apply depending on how close the request is to the exam appointment.
To reschedule or cancel your DHA (Dubai Health Authority) exam, you need to follow the procedures set by the DHA and the Prometric testing center, which handles the exam administration.
If any healthcare professional who wishes to change or reschedule your Dubai Health Authority (DHA) exam date or time then you must do so by fifth calendar day prior to your exam date appointment using Reschedule option on the Prometric website or by calling your prometric center. You will be charged US$40 for changes. However for Cancellation, you may charged a cancellation fee typically ranging between $100 to $144 at the time of new exam booking.
DHA exam Step by Step Cancellation/Reschedule Process
Kindly login to your existing Prometric account. Use the confirmation to reschedule or cancel your exam. You have received this number at your email address while creating your Prometric account. If you are unable to find this confirmation number then contact Prometric customer support
At the completion of this rescheduling or cancellation process, make sure that you receive an email verifying that the rescheduling or cancellation has taken place successfully.
Who is exempted from DHA Prometric CBT assessment?
What happens if you miss DHA exam?
Missing a Dubai Health Authority (DHA) Prometric exam appointment can create several complications depending on the reason for absence and the timing of your action, such as;
- The Prometric exam fee is usually forfeited.
- Refunds are generally not provided and a new booking fee is usually required, if you miss the exam without approved rescheduling.
- Rebooking the DHA exam is uaually required.
Can one change DHA exam country/location while rebooking?
Yes, in most cases, healthcare professionals can reschedule their Dubai Health Authority Prometric exam to another city or country while rebooking, provided exam seats are available at the new testing center.
Since DHA exams are conducted through international Prometric testing centers, candidates are not restricted to taking the exam only in Dubai or the UAE.
